Privacy Policy
January 1, 2012 Joysentials LLC
Our Commitment To Your Privacy
Thank you for visiting joysentials.com. Your privacy is very important to us and we are committed to protecting your privacy online. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns. By visiting our Web Site, you are accepting the practices outlined in this policy.
We may from time to time update this Policy. We will notify you of changes to the Policy by posting the updated Policy on this page. We ask that you bookmark and periodically review this page to ensure continuing familiarity with the most current version of the Policy. You can determine when this Policy was last revised by checking the “Effective Date of Current Policy” legend at the top of the Policy.
What Information Is Collected
Non-Personal Information
You may browse our Web Site without providing any specific personal information to us. However, when you visit our Web Site we may be tracking your Internet domain address, any search engine you may have used to reach our Web Site, and certain navigational information regarding the pages and products you view on our Web Site. This information is used strictly for the continued improvement of joysentials.com, as we determine the most frequently visited areas of our Web Site, enabling us to tailor our Web Site to the needs of our customers.
Personal Information
When you sign up for our newsletter, we request email address only.
When you place an order with joysentials.com, we require that you provide your name, billing address, shipping address, email address, phone number and credit/debit card information. Whether or not you provide that information to us is up to you, but please understand that ordering from joysentials.com will not be possible unless we receive this information from you.
How Collected Information Is Used
We will occasionally contact you via direct mail or email to inform you of new products, promotions and/or upcoming events, unless you specifically request to be excluded from these communications via our Opt-Out guidelines. In certain instances we may need to contact you via phone, direct mail, or email to address issues specific to an order you have placed, even if you have opted-out from receiving these types of communications from us. Please note that you will also continue to receive emails regarding the status of your orders.
Service Providers
We work with third parties who provide services, including but not limited to website hosting, order processing and fulfillment, credit card clearance, e-commerce affiliation, data analysis, emailing and other services of an administrative nature. Personally identifiable information, including financial information, is shared with such third parties for the purpose of providing such services.
We do not disclose an individual customer’s personally identifiable information to third parties for third-party direct marketing purposes
Opt-Out Guidelines
If you do not want Joysentials to send to you announcements or special offers by email, please email us at remove@joysentials.com with “Remove” in the subject line. If you’d like to be removed from our catalog and postal mailing lists, please send your request to the following address: Customer Service, Joysentials LLC, 43 Dix Lane, Lawrenceville, NJ 08648. Please allow up to two weeks for your request to be processed.
Contact Us
If you have any questions regarding joysentials.com, our Privacy Policy, or our collection and usage of both personal and non-personal information, please contact us using one of the following methods:
Mail:
Customer Service
Joysentials LLC
43 Dix Lane
Lawrencevile, NJ 08648
Phone:
609.647.3602
E-mail:
info@joysentials.com
